Last updated: 22 September 2026
1. Who we are
HGV Compliance Limited provides transport compliance training and consultancy services. For the information described in this notice, we are the data controller.
You can contact us about privacy matters by email at hello@hgvcompliance.co.uk or by telephone on 07760 975507.
2. Information we collect
We only collect information that you choose to give us, or that is needed to operate and secure this website. Depending on how you contact us, this may include:
- your name and the company or organisation you represent
- your email address and telephone number
- details of your enquiry, operation or the support you are looking for
- booking information such as the course, preferred date, delivery method and number of attendees
- attendee details where you choose to provide them to us for a booking
- basic technical information generated when a website is used, such as log and security data handled by our hosting provider
3. How we use your information
We use the information you provide to:
- respond to your enquiry and provide the information you have asked for
- administer and deliver training, consultancy and ongoing support
- arrange bookings, dates, delivery arrangements and attendance
- keep accurate business, booking and customer records
- administer, maintain and protect the security of this website
- meet legal, regulatory and accounting obligations that apply to our business
4. Our lawful bases
Under UK data protection law we must have a lawful basis for using your personal information. Depending on the situation, we rely on:
- taking steps at your request before entering into a contract, and performing a contract with you — for enquiries, quotations, bookings and delivery of services
- our legitimate interests — to respond to business enquiries, keep proper records and operate and secure our website, where this does not override your rights
- compliance with legal obligations — where we are required to keep or disclose information
- your consent — where we specifically ask for it, which you can withdraw at any time
6. How long we keep information
We keep personal information only for as long as we need it for the purpose we collected it for.
- enquiries that do not proceed are kept only for as long as we may reasonably need to follow up
- booking, training and consultancy records are kept while we are providing services and for as long as we need them for business, contractual and record-keeping purposes
- information we must keep for legal, accounting or regulatory reasons is kept for the period required
7. International transfers
Our service providers may process information outside the UK. Where that happens, we take reasonable steps to ensure appropriate safeguards recognised under UK data protection law are in place.
8. Your rights
Under UK data protection law you have the right to:
- be informed about how your personal information is used
- request access to the personal information we hold about you
- ask us to correct inaccurate or incomplete information
- ask us to erase information where there is no good reason for us to keep it
- ask us to restrict how we use your information
- object to processing based on our legitimate interests
- request portability of information you provided to us, where applicable
- withdraw consent where we relied on consent
9. Complaints
If you have a concern about how we handle your personal information, please contact us first so we can try to put things right.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at ico.org.uk.
10. Changes to this notice
We may update this notice to reflect changes to our services, our website or legal requirements. The date at the top of this page shows when it was last updated.
Questions About This Page?
Contact HGV Compliance Limited and we will come back to you.